Building Sustainable Demand: An 8-Part Framework for Ecommerce Growth Our only job in ecommerce is to design the ideal customer experience, clear the path to purchase and then get out of the way. Small conveniences build trust. Every improvement compounds. The brands that win are the ones who constantly iterate and improve consistently, over time. Owen Bolwell • Growth
5 Principles of Conversion Optimisation Our job is to reduce friction at each step in our customer's purchase journey. Every extra second, every additional form field, every moment of confusion can cost us a sale. Owen Bolwell • Conversion
The Art of Attention: Understanding How Visitors Engage With Your Page The difference between a visitor who stays and one who bounces often comes down to those first few seconds. Not because their attention span is shrinking (that's kind of a myth), but because they're becoming more efficient at filtering. Owen Bolwell • Conversion
