5 Principles of Conversion Optimisation Our job is to reduce friction at each step in our customer's purchase journey. Every extra second, every additional form field, every moment of confusion can cost us a sale. Owen Bolwell • Conversion
The Art of Attention: Understanding How Visitors Engage With Your Page The difference between a visitor who stays and one who bounces often comes down to those first few seconds. Not because their attention span is shrinking (that's kind of a myth), but because they're becoming more efficient at filtering. Owen Bolwell • Conversion
Open Cognitive Loops: Driving Customer Journey Momentum What is an open cognitive loop? It's when something remains unfinished. A task. A sentence. A goal. A story. And it can drive us a little crazy. Because it's in our DNA to want closure and answers. We're curious and goal oriented. We' Owen Bolwell • Conversion
Visual Storytelling: The Science Behind Premium Brand Imagery The Brain's Response to Visual Quality Functional MRI research has revealed that high-quality, editorial-style imagery activates different neural pathways to those activated by standard product photos. Specifically, premium visual content stimulates brain regions associated with reward processing and emotional attachment. These are the same areas that light up Owen Bolwell • Conversion
Why Authenticity Commands Premium Prices Perceived authenticity is one of the strongest predictors of consumers' willingness to pay premium prices. Research shows that heritage adds associations of depth, authenticity and credibility to a brand's perceived value, resulting in intensified brand loyalty and willingness to accept higher prices. Recent data reveals just how Owen Bolwell • Conversion
Why Stories Sell Luxury: The Psychology Behind Premium Purchases When we invest in luxury brands, we're buying into narratives that become part of who we are. The Transportation Effect Melanie Green and Timothy Brock's foundational research at Ohio State demonstrated that when people become absorbed in a brand story, their critical thinking actually decreases while Owen Bolwell • Conversion
